CONTACT & SUPPORT

Get in touch with DepositRights.

Questions about the platform, product support, or reporting an inaccuracy? We're here to help.

What We Can Help With

We support users with product questions, technical issues, and accuracy concerns. Here are some common reasons to reach out:

Product Questions

Questions about how the Free Audit works, how to use the platform, or what information we need.

Support Issues

Technical problems, billing questions, or issues accessing the audit or resources.

Broken Links or Outdated Content

Links that don't work, pages that seem outdated, or information that needs updating.

Accuracy Concerns

Outdated filing fees, incorrect court information, or claims that seem inaccurate.

What We Cannot Do

DepositRights is a self-help legal information platform, not a law firm. We cannot provide certain services:

✗ Legal Advice

We cannot provide legal advice about your specific situation. For advice tailored to your case, consult with a licensed attorney.

✗ Attorney-Client Relationship

Contacting us does not create an attorney-client relationship. We are not your attorney.

✗ Case Representation

We cannot represent you in court, negotiate with landlords, or handle your case. We provide information and tools only.

✗ Outcome Guarantees

We cannot guarantee that using DepositRights will result in recovery of your deposit or a specific legal outcome.

Get in Touch

The best way to reach us is via email. We read all messages and respond to substantive inquiries.

Email Support

Send your question or concern to:

[email protected]

We typically respond within 2–3 business days. For urgent issues, please include "URGENT" in the subject line.

What to Include in Your Message

•Subject: A clear, one-line description of your issue
•Details: What you're trying to do or what went wrong
•URL (if applicable): The page where you found an issue
•Your email: So we can reply to you

Report an Accuracy Issue

If you find outdated information, incorrect fees, broken official links, or unclear content, please let us know. We take accuracy seriously and will investigate and correct issues promptly.

How to Report an Issue

1. Email us at [email protected] with the subject "Accuracy Issue"
2. Include the URL of the page with the problem
3. Describe the issue — what's wrong and what you believe the correct information is
4. Provide a source if you have one (e.g., a link to the official fee schedule)

We review all reports and will update the page if the issue is confirmed. We'll also note the correction in the page's "Last reviewed" date.

More About DepositRights

Learn more about how we work, our standards, and our commitment to accuracy and transparency.